![]() If the Merchandise Department is not contacted prior to the return of the item, then Sail Canada will claim no responsibility for the damaged item. If an item purchased is damaged upon arrival, please contact the store immediately for information so as to receive a new item. If an item is purchased on sale then it is considered a Final Sale and there will be no eligibility for a refund.Īny accessories cannot be returned and will only be considered if deemed defective. Special orders include any ticket or group merchandise sales. Please refer to the sizing chart before ordering.Īny personalized items or special order items are non-refundable. Returns and exchanges will not be accepted. Please note: All racing suits are on FINAL SALE. Sail Canada is not responsible for return charges such as shipping, handling, or gift wrap. The refund payment will be then put back on the card on which the item was purchased. The refund will be granted once the item has been returned to Sail Canada’s store and has been properly inspected. The package should include the original paperwork. ![]() When the item is returned, it must be unused/unworn, tag still is attached. ![]() There will be no refund for any bonus material purchased (shipping, handling, gift wrap, or any other charges). The date that the original item is received at our store is considered the return date. If an item is not to your satisfaction, it can be returned within 30 days of the order date to our store for a refund of the purchase price. Prior to sending back your item to Sail Canada, please contact the reason for the return. If, for any reason, you are not satisfied with your purchase the information below will outline the steps for exchanges and returns. ![]() Customer satisfaction is a top priority for Sail Canada. ![]()
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